I have been looking for a specific bike for over 3 months. I shared my name and information with bike dealers all over the place for when inventory came in...never once did I receive a call. I checked inventory almost daily on the Specialized website, and they directed me to dealers all over, but every time I inquired about a bicycle that was supposed to be in stock, it wasn't. This past weekend, I checked again and came across Wayne's Ski & Cycle. Keegan (sorry if I spelled it wrong), enthusiastically answered the phone, (that has not been my experience with most places. Most of the folks answering the phones sound like I'm bothering them or they are inconvenienced), and was super cool to talk with. I asked if he had a particular Specialized 2.0 in stock that was showing online, and much to my surprise he said yes! I've heard "no" so many times, that I kinda froze and didn't know what to do next. Mason City is over 300 miles from my house, and I had no idea how I was going to get the bike back home (they couldn't ship the bike). I called the next morning, bought the bicycle and paid someone to drive almost 10 hours round trip to pick it up. The Team at Waynes Ski & Cycle was awesome, I only wish they were my local dealer so I could thank these guys in person. I run a large Chevy Dealership in the Chicago Land area, and I expect our team to give a "World Class Experience" to all our guests. I'm happy to say that's just what I got from Keegan and the team at Wayne's. Thanks guys, I got my bike last night, and I absolutely love it. Keep being fair, respectful and kind to people and you will be in business forever!

- Dan Schomer Verified